NURTURING NEW AND EXISTING TALENT CLIENTS, COMMUNITY AND COLLABORATION To ensure the competitiveness of its talent QFC’s Performance Management Framework, as QFC rea昀케rmed its commitment to positively essential skills and practical knowledge to bridge community, QFC launched its Talent and well as its Graduate Developer and Internship impact the community and promote 昀椀nancial performance gaps between academic Performance Management project that saw the Development Program, and alignment of the well-being and awareness amongst key and professional practices.In collaboration with completion of a Core Values, Behavioral, and QFC Employee Value Proposition Report with the segments of society, particularly the youth. Teach for Qatar, QFC maintained its sponsorship Extending e昀昀orts under the QFC social Technical Competency Framework, a review of of the 3yalna programme that draws attention to QFC strategy 2023-2030. investment programme that hinges upon students with outstanding skills in various 昀椀elds, three key pillars - Financial Literacy, Youth including academics and art, and those INNOVATION IN INFRASTRUCTURE Empowerment, and Sustainability, the QFC- making notable contributions to innovation led initiatives such as the Kawader Malia and the community in general. The programme Sponsorship, a three-month development seeks to further develop the skills of these QFC laid greater emphasis on innovation, threat detection capabilities. Other milestones programme designed for fresh Qatari graduates students and empower them to broaden their modernisation, and automation across its poised to enter the 昀椀nancial industry. impact on society. in 2023 include achieving an SLA compliance of IT services and infrastructure throughout The programme equips participants with 99.78 per cent vs its KPI of 95 per cent, IT service 2023. QFC’s IT infrastructure saw signi昀椀cant availability of 99.99 per cent vs the KPI of 99.98 advancements with a successful cloud migration per cent, and customer satisfaction feedback of and the integration of cutting-edge security RELENTLESS DRIVE 99.5 per cent vs the KPI of 90 per cent. services, enhancing security measures and The story of QFC is one of continuous innovation sustainable development of Qatar’s economy. and dedication to excellence. Each stride it has The journey continues, and QFC is excited about QFC - A BRAND WORTHY OF RECOGNITION taken is woven into the broader narrative of its what the future holds as it keeps building on this commitment to not just meet but also exceed the foundation of success. Over the course of the year, QFC took A combination of media engagements through expectations of QFC clients and contribute to the considerable steps towards raising its brand various channels enabled the QFC to secure a visibility and attractiveness. The culmination of media reach of 188 million. Broadening its online these e昀昀orts was seen in a substantial surge in presence, the QFC also added a new dimension QFC’s social media audience size, marking an to its social media strategy with the launch of impressive 225.5 per cent increase in contrast QFC’s own TikTok channel. to the audience growth recorded in previous years. | QFC ANNUAL REPORT 2023 EVENTS