Solution: Implementation of an advanced Salesforce underwriting desktop, integrated broker portal, and distribution management platform empowering field managers. Impact: Submission processing time reduced dramatically from 30 minutes to 90 seconds. Enhanced straight-through processing rates of new business submissions from 40% to 71%, significantly reducing manual touchpoints. Automated endorsement processing increased from 0% to 40% and growing. Manual producer visit reports taking 2-3 hours each replaced with generated reports taking 15-20 minutes that include a shareable Report summary, on line visit documentation and follow-on task management. 11 Case Study N2G-Digital Transformation in Commercial P&C Challenge: Operational complexity arising from multiple, disconnected underwriting systems and consolidating very disparate underwriting programs into a single offering. Solution: Consolidation of seven platforms into three integrated into a Salesforce-powered, end-to-end cohesive environment. Impact: Over 1,000 hours saved annually by significantly reducing redundant data entry tasks. 25% improvement in underwriting accuracy and documentation consistency. Case Study LWCC - Enhancing Underwriting and Distribution Efficiency Challenge: Inefficient, manually intensive submission and distribution management processes. PS ADVISORY: Closing the Friction Gap