10 Case Study LWCC - Enhancing Underwriting and Distribution Efficiency Challenge: Inefficient, manually intensive submission and distribution management processes Solution: Implementation of an advanced Salesforce underwriting desktop, integrated broker portal, and distribution management platform empowering field managers. Impact: Submission processing time reduced dramatically from 30 minutes to 90 seconds Enhanced straight-through processing rates of new business submissions from 40% to 71%, significantly reducing manual touch points Automated endorsement processing increased from 0% to 40% and growing. Manual producer visit reports taking 2-3 hours each replaced with generated reports taking 15-20 minutes that include a shareable Report summary, on line visit documentation and follow on task management Enhanced straight-through processing rates of new business submissions from 40% to 71%, significantly reducing manual touch points Bridging the Friction Gap: Revolutionizing P&C Insurance Operations