11 LET’S TALK By strategically addressing and eliminating your organization's Friction Gap, insurers can: Significantly reduce operating expenses Improve underwriting quality and claims outcomes Enhance customer and agent experiences, driving retention and growth Take Action: Getting Started Bridge Your Friction Gap Contact PS Advisory today to explore how bridging the Friction Gap can unlock enduring competitive advantages and substantially improve your organization's operational performance and profitability. Property Casualty insurers, if you would like to have your Friction Gap mapped and analyzed based upon your market and competitor metrics. Email: [email protected] Bridging the Friction Gap: Revolutionizing P&C Insurance Operations