a Pacific (PAETC) Huntridge Family Clinic Las Vegas, NV Outstanding Attributes & Contributions: • LGBTQI+ focused clinic, HIV testing, HIV treatment, PEP/ PrEP, STI testing and treatment, harm reduction services, transgender care Identified Need: • Address retention in care among patients with HIV • Decrease the monthly percentage of missed visits among patients with HIV Implementation: • Adaptation of the ANSWER Outreach Protocol with a specific focus on outreach to all patients with HIV who missed a scheduled medical visit, recording barriers to care • Utilized Plan-Do-Study-Act (PDSA) cycles for implementation 14